Online retail valuation looks deceptively simple — revenue, COGS, marketing — but the multiple compression between high-growth and stable cash-generative brands is the largest of any sector we cover. A D2C brand growing at 60% per annum on a 65% gross margin trades 3-4x the multiple of a 10%-growth brand with the same EBITDA.
The customer lifetime value (CLV) calculation is where most online retail valuations live or die. A 12-month repeat rate of 35% versus 50% can swing an EV/Revenue multiple by 2x. We model cohort behaviour explicitly — first-order contribution margin, second-order repeat rate, decay curve — and bridge to a defensible DCF.
Inventory turnover, working-capital intensity, and channel mix (own-site vs. marketplace vs. wholesale) materially affect cash conversion. UK comparables include both pure-play D2C and listed retailers with online channels; we screen carefully to match channel mix and category.